Frequently Asked Questions

Get answers to common questions about Package of 10 *1 Hour Massages.

Redeem by booking online or calling our front desk and selecting 'Package of 10 *1 Hour Massages' at checkout. We'll track sessions under your account; appointments are reserved against the package until all ten sessions are used.

Yes, packages are transferable to family members or friends if you notify us and provide transferee contact details. Packages are non-refundable, and transfers are completed administratively to ensure accurate session tracking and authorized bookings.

Packages expire twelve months from the purchase date unless otherwise agreed. If you need an extension due to injury or travel, contact us — we can often accommodate reasonable requests on a case-by-case basis.

You may mix modalities (deep tissue, sports, mobility work) across your ten sessions, subject to therapist availability. Tell us your goals when booking so each one-hour session is tailored to recovery and performance needs.

Select the 4-pay option at checkout; four interest-free payments of $212.50 are processed by our payment partner. The first payment is charged at purchase; remaining installments are automatically billed on schedule.

Yes, package holders receive priority booking within available slots and easier rebooking. Priority helps secure times around training, but booking early is recommended; standard cancellation policies apply to reserved appointments.